Shipping policy
Last updated: October 26, 2026
Every watch ordered from Vintage Watch Spirit is carefully packaged, shipped and insured for its full value, worldwide.
Order processing
All orders are processed within 1 to 2 business days of receipt of payment (excluding weekends and public holidays). During busy periods (holidays, sales), processing times may be slightly longer. You will receive a confirmation email as soon as your parcel has been shipped.
Delivery times
Standard delivery
|
France |
2-3 business days |
|
Europe, Switzerland, UK |
2-5 business days |
|
North America |
4-10 business days |
|
Rest of the world |
4-10 business days |
Express delivery
|
France |
1 business day |
|
Europe, Switzerland, UK |
1-3 business days |
|
North America |
2-6 business days |
|
Rest of the world |
2-6 business days |
Delivery times shown are estimates and may vary depending on your location and carrier availability.
Carrier partners
Your orders are shipped by UPS/FedEx/DHL. A tracking number will be emailed to you as soon as your parcel ships, allowing you to follow your delivery in real time.
For any delivery outside the European Union, customs duties and local taxes may apply and are the responsibility of the recipient.
Shipping
- Standard delivery is free in France and throughout the European Union.
- All deliveries, regardless of shipping method (standard or express) and destination, are insured for their full value.
- Shipped by UPS/FedEx/DHL.
- A tracking number will be emailed to you as soon as your parcel ships, allowing you to follow your delivery in real time.
- Parcels are dispatched on business days, Monday to Friday.
-
Discreet, unmarked packaging for security reasons.
Damaged or lost parcel
Upon delivery, we recommend checking the condition of the parcel in front of the courier and, if possible, noting any visible damage on the delivery slip before signing. If your parcel arrives damaged, please contact us, ideally within 48 hours of receipt, at contact@vintagewatchspirit.com, attaching photos of the parcel and its contents, so that we can process your request promptly. This indicative timeframe in no way limits your rights under the legal guarantee of conformity and the warranty against hidden defects, which continue to apply beyond it (see our Return Policy).
If your parcel is lost, we will open an investigation with the carrier as soon as possible.
Returns
- You have a right of withdrawal in accordance with French law (Article L221-18 of the French Consumer Code).
- For watches, please contact our team first; we will guide you through our insured return process.
- See our Return Policy for full details of timeframes, conditions and procedure.
Incorrect delivery address
We accept no liability for delays or failed deliveries resulting from an incorrect address provided when ordering. Please double-check your details before completing your purchase.
Contact us
For any questions about shipping or returns, please contact our customer service by email: contact@vintagewatchspirit.com